Privacy notice

Last updated January 2026.

Who we are

Pioneer Smart Innovate Private Limited (CIN U72900HR2020PTC085555), WE-15, Lower Ground, Best Business Square, Plot No. 26, Sector-20, Dwarka, New Delhi — 110075, is the Data Fiduciary for personal data collected through this website.

What we collect, and why

We collect only what the enquiry form you used asks for. For an engagement enquiry that is your name, organisation, designation, e-mail, mobile, sector and the description of the outcome you are accountable for. For a career enquiry it is your name, contact details, the role and your message. For a franchisee enquiry it is your entity, contact details, region, experience and team size. The sole purpose is to respond to your enquiry.

We do not accept file or CV uploads on this website. We do not run advertising or analytics trackers, we do not use third-party fonts or scripts loaded from outside this domain, and we do not set cookies for marketing.

Your consent

Each form carries an explicit consent checkbox. You may withdraw consent at any time by writing to support@pioneersmartinnovate.com, and we will erase your details unless we are required to retain them by law.

Retention

Enquiry details are retained for twenty-four months from your last contact with us, then erased. Where an enquiry becomes a contract, the contractual record is retained for the period required by law.

Sharing

We do not sell personal data and we do not share it with third parties for their own purposes. Where an engagement is routed through an empanelling body such as NICSI or CEL, only the information necessary for that transaction is shared, and only once you have engaged us.

Where your data is held

Enquiry data is processed and stored in India.

Your rights

Under the Digital Personal Data Protection Act, 2023 you may ask us for access to your personal data, correction or completion of it, erasure, and the identity of anyone it has been shared with. You may also nominate another person to exercise these rights on your behalf.

Grievance redressal

Write to support@pioneersmartinnovate.com marked for the attention of the Grievance Officer. We acknowledge within one working day and resolve within the period prescribed under the Act.